When refunds are issued
Refunds are issued as soon as we receive and inspect your return at our warehouse. Inspection typically takes 1–2 business days.
Refund methods
All refunds are credited to the original payment method used for the order. We cannot refund to a different card or account.
How long it takes
- Credit and debit cards: 5–7 business days after we process the return
- Apple Pay and Google Pay: 3–5 business days
- Bank transfers and ACH: 7–10 business days
If you don't see the refund after 10 business days, contact your bank first — funds may be pending on their end. If they cannot locate the credit, email us at [email protected].
Partial refunds
A partial refund may apply when:
- Items are returned outside the 30-day window (case-by-case basis)
- Items show signs of use, damage or missing parts
- The original packaging is missing or destroyed
Shipping cost refunds
Original shipping charges are non-refundable except in cases of defective or wrong items shipped.
Order cancellations
You may cancel an order anytime before it ships for a full refund. Once an order has shipped, follow the return process.